Persian, oriental, wool and silk — washed by hand, repaired by hand.
The Triangle asks a rug to cope with a 1920s house over a crawlspace, a warehouse conversion on sealed concrete, a rented house that empties every May, and a subdivision finished last spring — all within forty minutes of each other, all in the same humid Piedmont summer. Rugs are collected from the house, washed off site by hand, dried flat, and brought back.
A hand-knotted Tabriz and a polypropylene flatweave off a shelf are not the same object, and they should never meet the same brush. Vegetable dyes bleed. Silk scorches under heat. Cotton foundations shrink if they are pulled out of the wash wet and dried under tension. Guessing is how rugs get ruined.
So nothing gets cleaned until it has been looked over: fibre content, dye stability, weave construction, backing, previous repairs, and whatever a few Piedmont summers have left down in the foundation. Only then does the rug get a method. That inspection costs nothing, it happens before you commit to anything, and if a rug is not worth the cost of cleaning we will say so.
Wool, silk, cotton, jute and synthetics each get their own water temperature, pH and agitation.
Chewed corners, unravelling fringe, moth grazing and split foundations rebuilt by hand.
A musty rug is flushed at the base of the pile, where the growth actually is, rather than scented on top.
We collect and return across Wake and Durham counties, and into Chapel Hill. You never lift a roll.
Washing, structural repair, and getting water back out of a rug before it becomes a mould problem.
Full immersion hand-washing for Persian, oriental, wool, silk, cotton and modern synthetic rugs. Dry grit and pollen come out before any water is introduced, then the rug is washed, flushed until the water runs clear, and dried flat under moving air.
Rug cleaning detailsFringe replacement, edge binding, moth damage, pet destruction, worn pile and missing corners. Reweaving is done with matched wool at matched knot density, so the repair settles into the field instead of announcing itself.
Repair servicesA washer hose upstairs, a water heater in a second-floor closet, or a condensate drain that blocked in August. Rugs in that state need flushing and controlled drying, not a fan pointed at them. We extract, decontaminate, dry flat, and document the condition throughout.
Water damage service
Roughly forty-five inches of rain falls here in a year and no month misses out, so no season gives a rug a real chance to dry through. The summer dew point sits in the seventies for weeks together, spring lays down a pine and oak pollen load heavy enough to be visible on a car, and everything stands on iron-red clay. What makes this market different from the rest of the Piedmont is not the weather, though — it is how often the rug and the household have only recently met.
Very few of the soaked rugs we collect in the Triangle met a river. They met a braided washer hose that let go upstairs, a water heater sitting in a second-floor closet, a dishwasher line, or a condensate drain that blocked in August and put an air handler's worth of water through a ceiling. In a townhouse or a stacked apartment the rug is frequently in the unit below, and nobody was standing near it.
Category matters more than volume. Water that has crossed a floor, run through a ceiling cavity and come out of a light fitting is not clean supply water by the time it lands on wool, so it needs flushing rather than drying. A wet foundation in a warm room is a growing medium, and here the room is warm from April to October. Pointing a fan at it dries the surface, seals the contamination into the base of the pile, and produces a rug that seems fine for three weeks and then does not. It has to be flushed, treated, and dried flat with the moisture content actually measured — and photographed before any of that, because that is what an insurer asks for.
Off-site washing, hand finishing, and a route that runs from Holly Springs up through Raleigh to Durham.
From Holly Springs and Apex up through Cary and Raleigh to Durham, and west across the county line into Chapel Hill and Carrboro. Collection is included.
These are real rugs from recent jobs, photographed before and after cleaning with no stock images and no retouching. Every rug gets the same process: inspection, fiber-appropriate treatment, full wash, and controlled drying.
A classic under-furniture soiling pattern: clean center, gray border. Deep-pile shag traps soil a vacuum can't reach. A full wash and careful drying restored an even white edge to edge.
Dozens of dark spots across a light flatweave. Each spot was pre-treated, then the whole rug was washed so it came out clean with no rings or shadows.
Deep navy next to ivory is a dye-bleed risk. Colorfastness was tested first, then the rug got a pH-balanced wash. The yellow streak is gone and the colors are sharper, with no bleeding.
Yellowing this widespread sits deep in the fibers and foundation, not on the surface. Targeted treatment plus a full wash flushed it out and the trellis pattern reads cleanly again.
Send the form and we will come back with a real number. Estimates are free and there is no obligation to book.
How rugs are actually built, how to tell hand-knotted from tufted in ten seconds, and what any of it means for a house between Raleigh and Durham.
Free estimate, collection and delivery included — anywhere on the route.
